Wiley: Customer Satisfaction Survey

Nun hat auch Wiley seinen Customer Satisfaction Survey. Und immer wieder dieselben Fragen, auf die man keine Antwort weiß:
The time it took Wiley to respond to our queries was acceptable.
– The time it took to complete negotiations was acceptable.
– Subscription agents are necessary in the licence negotiation process.
– What is the BEST thing that we do? What is the WORST thing that we do?

Diesmal gibt es einen iPod zu gewinnen.